Damian Radcliffe

Posts Tagged ‘Ageing’

June 11: stories and issues relating to older and disabled people which have caught my eye in the last month

In Monthly round up: Older People and Disability issues on June 2, 2011 at 5:48 pm

1.         Third Sector

  • A free BT web kit offers charities and community groups a free service to raise their profile. More than 3,500 websites in the UK have been built on the BT Community Web Kit service so far. The kit’s website service provides free website hosting as well as a free website address. Users can also choose layouts and design while uploading images and pictures to make each website unique with a professional look and feel.

 

Find out more:  www.btck.co.uk

2.         Smartphones / Apps

  • A smartphone application which transcribes audio museum tours into captions and sign language has been released.  Developed by the Australian Communication Exchange, the Smart Auslan service can be downloaded to a personal smartphone or accessed through museum-owned phones across Australia. The user scans a ‘Quick Response code’ on each exhibit which prompts the phone to display the relevant captions and sign language video:

Find out more: http://bit.ly/iiFNl4

3.         Services for Older People

  • Linda Natansohn, COO of eons.com, a US social networking site aimed at baby boomers, admitted the site is struggling to persuade the advertising industry that it offers access to an appealing demographic, but insisted: “This group has two trillion dollars in disposable income, and they are very web savvy.”

Read more: http://www.poynter.org/latest-news/making-sense-of-news/112370/seniors-increasingly-read-news-online-use-social-media-to-stay-connected/

  • In May, a plan to establish a new public service video-on-demand digital web TV channel which will focus on, and broadcast topical news and information relevant and of particular interest to, everyone aged 50 and over was announced.  Entitled BeetrootTV – you might like to see the Beetroot TV Briefing Note and Beetroot TV Q&A.  And the ‘taster’ web-site can be found at http://www.BeetrootTV.org

Beetroot TV is being developed by Sheena McDonald and Simon Gallimore in collaboration with Independent Age, enabled by the Calouste Gulbenkian Foundation.

 
     

4.         Telecare and Telehealth

  • The Guardian suggests Scotland is ahead of England in its approach to implementing telecare and telehealth technologies. Dr James Ferguson, the lead clinician at the Scottish Centre for Telehealth, argues that because patients in Scotland are often a long way from clinicians, there has been a drive to include remote monitoring and support as an integral part of care packages.

Read the article: http://www.guardian.co.uk/healthcare-network/2011/apr/13/scotland-teach-england-telehealth-james-ferguson

  • A survey of 200 patients using telehealth in North Yorkshire showed that patients with long term conditions prefer to be monitored from home. 96% of those currently using telehealth would recommend the technology to others.

http://www.nyytelehealth.co.uk/news/ninety_six_percent_of_north_yorkshire_patients_would_recommend_telehealth/

5.         Disability

  • A new government report argues that the 2012 Paralympic Games should transform perceptions of disabled people. The report also argues that London 2012 is already delivering improvements to the lives of people with disabilities, including offering jobs, training, sport opportunities and an uplift in awareness across the UK.

 Read the report here:  http://www.culture.gov.uk/news/news_stories/8058.aspx

  • Disabled People’s User-led Organisations have been given access to a new £3million initiative announced by the Minister for Disabled People, which includes a Facilitation Fund allowing these bodies to bid for small amounts of money for specific projects to improve their overall sustainability.

Read more: http://odi.dwp.gov.uk/odi-projects/user-led-organisations.php

6.         Web

  • A report by Gartner claimed that “digital media will cannibalise print media” after a study of consumers across six countries, including the UK and US, found more than half of tablet users preferred reading text on screens to print, with older demographics expressing the most attachment to paper products.

See: http://www.techeye.net/business/paper-screwed-up-in-favour-of-digital-readers

  • DCMS has published a set of 10 principles for inclusive web design to highlight the importance of building websites that can be used by as wide a range of people as possible.

The principles were written by Sandi Wassmer, managing director of web design company Copious and can be viewed on the DCMS site: http://bit.ly/mfx9ax

The ten principles are broken down into keywords such as equitable; flexible; straightforward; and perceptible, each followed by a brief explanatory statement to give guidance on how the term relates to inclusive website design.

  • Google and FutureGov  are holding a hack event later this month focussed on making the web accessible to older generations: http://goo.gl/7Gf8e

7.         TV / Advertising

  • A Wall Street Journal report on the US TV industry said networks are adjusting their pitch to advertisers as average audiences age, arguing the current generation of baby-boomers is fundamentally different from earlier generations who wound down their spending after the age of 55.

CBS chief research officer David Poltrack said: “Rather than saying a 22-year-old is more valuable than a 58-year-old, we’re saying, ‘Look, the fact is an affluent 58-year-old is certainly more valuable than a 22-year-old who is just getting by.”

See: http://online.wsj.com/article/SB10001424052748703559604576174983272665032.html

8.         Consumer

  • The Guardian has an article on the costs of calling 118 directory enquiry services. [Our] “research shows that being connected to a number via a 118 service can cost in excess of £10 for five minutes from a mobile. Calling directory enquiries from a mobile can cost more than £2, while a typical 45-second 118 call costs an average of £1.75 from a landline, research shows.”

http://www.guardian.co.uk/money/2011/may/16/warning-118-directory-enquiries-charges

9.         Innovation, Ageing and Healthcare

  • Slides, and a short contextual blog post, from Simon Roberts based on his talk (in February) to Imperial Business School.

Visit: http://bit.ly/f8KvzN

 

Stories and issues relating to older and disabled people which have caught my eye in the last month

In Monthly round up: Older People and Disability issues on February 9, 2011 at 7:09 pm

1.         20% of people in the UK today to become Centurions (or at least live to 100)

Nearly a fifth of people living in the UK today are expected to celebrate their 100th birthday, according to government projections released recently. The Department for Work and Pensions (DWP) said its figures suggested 10 million people – 17% of the population – would become centenarians.

These are based on Office for National Statistics population projections and life expectancy estimates.

Pensions Minister Steve Webb said the “staggering” figures brought home the need for pension reforms. “Many millions of us will be spending around a third of our lives or more in retirement in the future,” he said, adding the government was determined to reform the pensions system to make it “sustainable for the long-term”.

The DWP estimates there will be at least 507,000 people aged 100 or over by 2066, including 7,700 people aged 110 or over, so-called super centenarians.

Currently 11,800 people in the UK are aged 100 or over and fewer than 100 are over 110.

The government figures suggest that of the more than 10m who will go on to reach 100, 3m are currently aged under 16, 5.5m are aged between 16 and 50, and 1.3m are aged between 51 and 65. About 875,000 are already aged over 65.

See some charts showing this here: http://www.dwp.gov.uk/newsroom/press-releases/2010/dec-2010/dwp186-10-301210.shtml

 

2.         End of the default retirement age

The Government has indicated an end to the default retirement age (DRA), following the consultation launched by the Coalition last July.

Ministers have decided to proceed with their plan to phase out the DRA between 6 April and 1 October this year to both reflect the changing UK demographic and enable more choice for workers as to when they want to retire.

As well as benefiting individuals – the Government argues – the freedom to work for longer will provide a boost to the UK economy in the face of an ageing population.

 

3.         Older People on Television

Not surprisingly, lots of coverage in the past month about the successful ageism case former Countryfile presenter Miriam O’Reilly brought against the BBC.

Former Countryfile presenter Miriam O’Reilly, who won a landmark age discrimination case against the BBC, told the Sunday Telegraph she felt she had been “erased” from the Corporation. She said: “I found out through a press release that it was only the women who were going. It was like I’d never worked on the programme. I felt very hurt by it. I was very sad. I knew Jay Hunt [former BBC One controller] wanted to refresh the programme but I became angry when I realised it was only the women who were being ‘refreshed’.” She added: “I hope other women will take a similar stand. I think the BBC should be very worried.”

A recent edition of the Guardian’s weekly Media Talk podcast has a good summary of the case and its implications, you can listen to it online at: http://www.guardian.co.uk/media/audio/2011/jan/13/media-talk-podcast-countryfile-miriam-oreilly-arizona-shootings

Meanwhile, a number of other broadcasters commented on the case, see:

 

Whilst the Daily Mail has an extended interview with Miriam: http://www.dailymail.co.uk/femail/article-1347627/Countryfiles-Miriam-OReilly-says-theres-offensive-wrinkles.html   

Writing in The Times, Patrick Foster, notes that one study found last year that only 20 per cent of presenters and actors on BBC One were over 50, compared with 34 per cent of the population.

Most recently, the Guardian ran a feature entitled: “Who are you calling past it?” which features interviews with Joan Bakewell (77), Jennie Bond (60), and others on their experiences as women working in the media: http://www.guardian.co.uk/lifeandstyle/2011/feb/05/older-women-tv-radio-miriam-oreilly

Whilst The Sunday Times reported the BBC’s ratings-winning consumer show Rip Off Britain has given presenters Gloria Hunniford, Angela Rippon and Jennie Bond the chance to ‘defy the Corporation’s obsession with youth’ amid recent controversy surrounding the employment of older women. All of the presenters are in their sixties and seventies.

Rippon commented: “It shows that you should never underestimate your audience. They really do not care about the age or sex of the presenters. They just care about what they like. The public is more discerning than television executives over who they want to watch.”

 

4.         BBC Director-General to chair Cultural Diversity Network

Mark Thompson, the BBC Director-General becomes Chair of the Cultural Diversity Network (CDN) for a period of two years. He takes over from Channel 4’s Chief Executive David Abraham.  As Chair, Mark Thompson will lead an association of Britain’s leading broadcasters and independent production companies to improve diversity in the television industry – both on screen and behind the camera.

The CDN is an association of Britain’s leading broadcasters and independent production companies, originally formed in 2000, to improve the representation of ethnic minorities in television both on screen and behind the camera. It focuses on working with its member broadcasters on sharing expertise, resources and models of good practice.

As members of the CDN, programme makers and commissioners are encouraged to think about ethnic minority representation, disability, sexual orientation, age, gender and social background when casting or recruiting.

Diversity Pledge

The CDN introduced a Diversity Pledge in 2009 – a public commitment by independent production companies, in-house producers and their suppliers to take measurable steps to improve diversity in the television industry.

The pledge is split into four sections covering different aspects of diversity with practical suggestions on how to improve representation. The approach is flexible – it’s up to individual companies to set their own agenda.

The four aspects are:

1. Recruiting fairly and from as wide a base as possible and encouraging industry entrants and production staff from diverse backgrounds.
2. Encouraging diversity in output.
3. Encouraging diversity at senior decision-making levels.
4. Taking part in, or running, events that promote diversity.

 

5.         Digital Inclusion

“We don’t have a computer. Are we missing out?”

This was the question posed by two older Guardian readers recently. The responses from the public don’t say anything you probably don’t already know, but it ‘s good to hear readers outline the arguments for – and against – rather than simply people who work in this field.

Read the comments here:

http://www.guardian.co.uk/money/blog/2011/jan/28/do-we-need-a-computer

 

6.         ‘Life Opportunities Survey’

The Office for National Statistics (ONS) has published interim results from the ‘Life Opportunities Survey’ (LOS), the first major longitudinal survey in Great Britain to apply the social model and explore disability in terms of social barriers to participation, rather than in terms of impairments or health conditions.

The LOS compares the experiences of people with and without impairments across a range of different areas. Barriers identified include ‘discrimination; the attitudes of other people; inaccessible buildings, public transport and information; as well as lack of support, equipment and adjustments’.

Key findings from the survey include:

  • 29% of adults had an impairment
  • 26% of adults were disabled as defined by the Disability Discrimination Act (DDA)
  • 56% of adults with impairments experienced restrictions in the type or amount of paid work they did, compared with 26% adults without impairments (equipment was identified by disabled people as an enabler in employment)
  • 74% of adults with impairments experienced restrictions in using transport, compared with 58% without impairments
  • 12% of adults with impairments experienced a participation restriction in housing (accessing rooms within their home or getting in or out of their home), compared with 1% without impairments, with common barriers in both cases including ‘stairs, lack of ramps/stair lift’
  • 29% of adults with impairments experienced a participation restriction to accessing buildings outside their home, compared with 7% without impairments

 

The survey was commissioned by the Office for Disability Issues (ODI) alongside two qualitative research reports. The research and factsheets summarising the findings are here.

 

7.         Disability Hate Crime

Almost half of all disabled people are affected by disability hate crime. However, only 1,200 cases were prosecuted in the three years to March 2010. To counter this, Radar, the Royal Association for Disability Rights, is working to improve the reporting and recording of disability hate crime by:

– mapping disability hate crime third party reporting sites that already exist or are being set up

– exploring disabled people’s experiences of reporting disability hate crime.

Get involved now by visiting the Radar or ODI website: http://www.odi.gov.uk/about-the-odi/odi-news.php#radar

 

8.         Wayfinding Technology

The installation of digital ‘wayfinding’ technologies to help blind people find their way around railways stations and other public spaces might not be cost-effective for five years or more, according to Dr John Gill, a consultant and former RNIB chief scientist.

His comments follow the publication of a report on “Evaluating wayfinding systems for blind and partially sighted customers at stations” has been published by the Rail Safety and Standards Board and is at http://www.rssb.co.uk/sitecollectiondocuments/pdf/reports/research/T881_rpt_final.pdf  with the  appendices at http://www.rssb.co.uk/sitecollectiondocuments/pdf/reports/research/T881_apps_final.pdf

The research found that there are a significant number of existing or potential rail passengers who are blind or visually impaired. Improvements to the network are being undertaken by several parties within the GB rail industry to provide benefits to passengers with a range of specific needs, building on the considerable investment in recent years in systems such as real time audio and visual information and provision or improvement of step free access to stations.

This work has included a pilot deployment of the RNIB React system in Scotland, RNIB ‘React’ is a talking sign system whereby audio messages are triggered by users carrying a special trigger fob when they approach. Whilst demonstrating some benefits of the React system, there were problems with planning, implementing and maintaining the React system cost-effectively: current estimated costs for implementing such a system across the entire UK rail network are between £250 million and £500 million.

Given this size of cost, “only those systems which provide some benefits to the wider rail-travelling community (as opposed to only the visually-impaired) look likely to be even worth considering”, the report says. In the meantime, the provision of extra staff to assist people with disabilities might be more cost-effective, as such staff would also be able to undertake other tasks, it says.

Dr Gill, who contributed to the report on the potential benefits of future technologies in this field such as radio frequency tags (RFID), smartcards and satellite location systems, said in time cheaper technologies could be developed combining positioning systems with live train information accessed over the web.

These alternative technologies include:

  • Infra-red
  • Radio Frequency Identification (RFID)
  • Bar codes
  • Wireless (including Bluetooth and React)

 

“The problems with implementing systems like React were not just related to technology but maintenance”, he said.  “You need systems to see if it is working reliably. If there is a talking sign on the end of a platform saying don’t walk any further, and it’s not working, is actually creating a safety hazard. Any system has got to work 99.9% of time, so you can rely on it.”

The decision on when to make investments in wayfinding technologies is ultimately a political one, Dr Gill said. “It’s a matter of who is going to pay, and who else is going to benefit.

The rate of change of technology and economics is so fast that one hesitates to predict exactly when it will work out.”

Quotes from: http://www.headstar.com/eablive/?p=530

 

9.         Europe

A proposal for a ‘European Accessibility Act’, which will include accessibility measures on ICT and websites, will be put forward during 2012. The act, part of actions following on from a wider European Disability Strategy ( http://bit.ly/fDCRlP ) unveiled last year, will be based on an upcoming commission study of accessibility barriers for disabled citizens across Europe. The study will cover access to public services, public buildings and transport, as well as other areas.

The act will set out contain common standards to help regulate accessible design in a number of areas including ICT, the built environment and product design.

 

 10.      Next phase of superfast broadband plans announced

Culture Secretary Jeremy Hunt has outlined government plans for ‘the best superfast broadband network in Europe by 2015’, working in partnership with the private sector, councils and communities. To reduce the ‘digital divide’, all parts of the UK will be covered, with government funding for areas that the market cannot reach. A ‘world class communications network’ is seen as fundamental for economic growth and for more efficient and accessible public services.

Plans include:

  • a mix of technologies –fixed, wireless and satellite – to deliver superfast broadband
  • developing the next generation of mobile broadband services, based on new wireless technologies
  • a Publicly Available Specification for new build homes to give developers and builders a steer as to what connectivity homes should contain

 

Recognising the need to ‘ensure that consumers are comfortable with technology and that those currently excluded from the digital world, for whatever reason, are able to join it and reap the benefits’, the strategy refers to Martha Lane Fox’s Race Online initiative (details here).

There are also references to tele-working for disabled people and to the Whole System Demonstrator programme. The press release is here.

Broadband Delivery UK (BDUK) is the delivery vehicle for these policies. To find out via this link.

Stories and issues relating to older and disabled people which have caught my eye in the last month

In Monthly round up: Older People and Disability issues on January 7, 2011 at 5:47 pm

1.         Government launch of eAccessibility Plan

Communications Minister Ed Vaizey and Maria Miller, the Minister for Disabled People, have launched the eAccessibility Plan, a detailed package of measures towards a more inclusive digital economy for disabled people. Proposals include promoting inclusive design, improving public websites, upgrading IT equipment and providing better online content. Key objectives are:

  • Improving technology and digital equipment to suit the needs of those with disabilities and tackling issues of affordability and availability of equipment (television, radio, computer) and software (such as Braille embossers, light signallers and screen readers)
  • Implementing a new regulatory framework to enable OFCOM to specify measures to ensure disabled people have equivalent choice and access to digital communications services as non-disabled consumers
  • Improving the design of public sector websites
  • Making previously inaccessible online and television content accessible, such as e-books for those with a visual impairment
  • Promoting awareness of the issues facing disabled groups in the digital economy to achieve a more inclusive society

The plan will enable the UK to meet the European Union’s “Riga Declaration” (‘to ensure accessibility, affordability and equal participation for disabled users in the digital economy’) as well as EU directives on electronic communications networks and services. An appendix describes the range of assistive technology products which support e-accessibility. The plan will be implemented by the eAccessibility Forum, a group of over 60 experts from Government, industry and the voluntary sector, including AbilityNet. The announcement and plan are here.

 

2.         EHRC triennial report

The Equality and Human Rights Commission (EHRC) is required to report to Parliament every three years on the progress that society is making in relation to equality, human rights and good relations.

According to the first triennial review, ‘How fair is Britain?’, key challenges include closing the gaps in qualifications and employment between disabled people and the rest of the population, reducing hate crimes and disability-related bullying, reducing the need for and cost of informal care, and increasing autonomy, choice and control for carers and those who receive care. The report is here.

 

3.         ACOD NGA Research

ACOD’s NGA research continues to be promoted to relevant audiences.

Dr Jonathan Freeman  – Managing Director – i2 media research limited spoke at the RAate conference on Monday 29th November 2010.  RAate bills itself as the only UK conference focused on the latest innovations and developments in assistive technology. See his paper here: http://www.raate.org.uk/content/view-papers/441/

Jane Rumble and Damian Radcliffe will be presenting the findings at the University of Reading next month as part of the KT-EQUAL event looking at “Achieving and sustaining digital engagement”.

See: http://kt-equal.org.uk/uploads/digitalinclusion/Programme%20Digital%20Inclusion.pdf

 

4.         Older People

Nearly one in five people currently living in the UK will survive to celebrate their 100th birthday, according to government estimates. See:  http://www.bbc.co.uk/go/em/fr/-/news/uk-12091758

 

5.         Disability – Frankie Boyle

Ofcom are investigating Channel 4 over the broadcast of programme by comedian Frankie Boyle programme where he made comments about Katie Price’s disabled son. This followed a complaint from Katie and also from viewers.

In addition, Ofcom has received a complaint from Rethink, the national mental health charity, relating to an episode of Frankie Boyle’s Tramadol Nights on Channel 4. The complaint is being assessed under the Broadcasting Code, in accordance with our procedures. Suffice to say, we take issues relating to discrimination on the grounds of disability, mental health, or learning difficulties very seriously.

 

6.         Video Relay

www.vrstoday.com – is a campaign for universal provision of video relay services.

 

7.         RNID launches Impact Report 2010

Every year RNID reports on the impact its work has had on the lives of people who are deaf or hard of hearing by filming people telling their own stories. The online video clips – with subtitles and BSL interpretation – showcase some of the main achievements from 2009/10.

For example, you can watch Michael and Jessica, who are profoundly deaf, talk about how the new emergency SMS service meant that their baby son was born safely. 

The latest Impact Report is now live: you can watch the films and find out much more at www.rnid.org.uk/ukcod1

 

8.         Learning Disabilities

The Office for Disability Issues notes that there are an estimated 1.5 million people with learning disabilities in the UK. In partnership with the Department of Health they have developed some new Easy Read guidance documents to explain how best to use Easy Read to reach all audiences.

Download the guidance, free, from here: Easy Read guidance and inclusive communications

 

9.         Disability fund to be phased out

A fund supporting more than 21,000 people with severe disabilities is to be phased out by 2015, a minister says. Source:  http://www.bbc.co.uk/go/em/fr/-/news/uk-11985568

 

10.       Proposed socio-economic duty on public sector bodies dropped

The government is dropping the proposed socio-economic duty on public sector bodies, which would have required all public sector bodies to consider tackling wide socio-economic problems whenever taking an important decision.

More details on the BBC website. (17th Nov) http://www.bbc.co.uk/news/uk-politics-11771302

26/08/10: interesting stuff I read today

In Daily Links on August 26, 2010 at 7:14 pm

Can Africa continue to grow?

Entrepreneurship, urbanisation and the rise of the African consumer.

“Now 80 million households earn at least the equivalent of $5,000 annually, the point where discretionary spending commences—an increase of 80 percent in eight years. Meanwhile, the continent’s GDP has been rising steadily, at around 5 percent a year, for the past decade, reaching $1.6 trillion in 2008. Last year, Africa was one of just two regions (the other was Asia) where GDP rose.”

Keith Moon, the Hells Angels and fundraising at the Oval

It wouldn’t happen now…

“Our view was if the source of the problem is the Internet, then that’s where we need to address it.”

“How digital has transformed Domino’s Pizza’s comms… Every morning Domino’s Pizza CEO, Patrick Doyle, wakes up and, instead of reaching for his daily paper, logs on to social media.”

Jane Miller: ‘I’m not sure I really will die’

“In an extract from her new book Crazy Age, the 77-year-old author takes a stark – and very personal – look at the realities of growing old in the 21st century.”